Cary, NC — March 26, 2026 — Reunion Marketing, a leading digital marketing agency within the automotive industry, today announces the appointment of Chief Client Experience Officer (CCXO), Patrick McMullen. This strategic leadership role is designed to further elevate the company’s client-first philosophy and deliver a more seamless, impactful experience across the entire client journey.
In this role, McMullen will oversee the end-to-end client experience, from onboarding and strategy alignment, to ongoing and long-term partnership growth. This appointment underscores Reunion Marketing’s deep commitment to not only driving consistent and measurable results but also ensuring that every interaction is thoughtful, transparent, and value-driven.
McMullen reflects on this position, saying, “This is a true full-circle moment, from working with the founders as clients to later experiencing Reunion Marketing’s impact firsthand as a client myself. I’m excited to now be on the same team, helping scale client partnerships and drive the next phase of growth.
Patrick lends the organization 18 years of leadership in automotive SaaS. He spent the past 14 years with MAX Digital, where he played a key leadership role in scaling the business and helping guide the company through a successful exit to publicly traded ACV Auctions. Pat has built and led high-performing customer success and account management teams supporting thousands of dealerships nationwide, consistently delivering strong retention and net revenue growth.
The creation of the Chief Client Experience Officer role reflects Reunion Marketing’s belief that exceptional outcomes are built on exceptional relationships. By unifying strategy, communication, and service delivery, the company aims to create a more cohesive and proactive client journey that not only meets expectations, but consistently exceeds them.
Patrick’s first day in the CCXO role at Reunion Marketing will be April 6, 2026.